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Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

The second-hand shopping app has updated its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.

Online Platforms Backlash

Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.

The company said the revised method more closely matches similar services.

The platform has recommended to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.

Size Classification Modifications

Earlier, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum for example S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.

Shopper Experiences

A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.

Manual Updates

Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".

"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.

Service Background

The platform boasts over 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update within the service has received backlash: earlier, the service retracted a modification to its shipping options following member complaints.